Academic Alert System

What is the Academic Alert System?
The Academic Alert System (AAS) provides an opportunity for faculty, staff, and other campus constituents to share any academic concerns they may have about undergraduate students with the Office of Academic Advising. Academic alerts are not intended to be a negative repercussion for a student’s failure to meet class expectations, but rather are an opportunity for faculty and staff to partner with the Office of Academic Advising to offer students additional support around any difficulties they may be facing. The AAS is managed by Shannon McKinney (colesr12@wfu.edu), Academic Counselor.

What constitutes an academic concern?
It is helpful for us to receive any information about students who may be struggling academically or about students who may be experiencing personal difficulties that could affect academic performance. In the absence of more general concerns (i.e. excessive absences, lack of communication, etc.), we will accept information about but typically do not reach out to students based on one low exam grade or missing assignment.

Who has access to the information I submit via the AAS?
The Office of Academic Advising makes note of academic alerts in our internal records and will only share this information with parties outside our office who have an educational need to know as defined by FERPA guidelines.

What happens when I submit an academic alert?
Soon after submission, you will receive an email from Shannon McKinney. If you have requested that the student receive outreach based on your concerns, Shannon will connect you with the OAA staff member who will be reaching out.

If OAA reaches out to a student at my request, will I know whether contact is made?
Yes! If you request that we reach out to a student, you will receive a follow-up email from Shannon McKinney within 2-3 weeks of your submission with updates on our outreach attempts (although you may hear from us and are welcome to contact us prior to this 2-3 week follow-up).  This follow-up email will also provide the opportunity for you to let us know whether your concerns have been alleviated within that time period.

Will the student know that I submitted an academic alert?
It is often helpful for us to share with a student why we are reaching out. We have found that we can more effectively engage with students and provide support around specific concerns if we are able to speak openly about those concerns. However, if you do not wish for a student to know that you have communicated with our office, please let us know.

Have a question that isn’t answered here? Email Shannon McKinney at colesr12@wfu.edu.

Submit an academic alert here.